SPC's faculty and staff are vital to providing students with an excellent environment for learning and advancement. Our goal in the Technical Support Center is to make your job easier through the use of technology-based tools and services.
MySPC and SPC Email
Faculty and Staff - provides support, resources and best practices for MyCourses. Empowering you to accomplish your goals through the use of technology.
Instructional Technology Teaching Resources
Trending in MyCourses - Helping Faculty connect technology and learning ...
Welcome to MyCourses - The new user interface, called the Daylight Experience, was built with a responsive design. This means that it adapts to different screen sizes and looks great on laptops, tablets, and smartphones.
Join Us for Spring 2019 Course Fits!
Need assistance getting your MyCourses course ready Spring 2019? Have questions on setting up your Gradebook? Join us at one of the locations below for a Course Fit session. These are informal drop-in sessions, no need to register. We will be available during the times listed below to answer any questions you might have about getting your course ready for Spring 2019!
What's New in MyCourses - Spring 2019 - Enhanced Dropbox View, Improved Quiz Reporting, and more!
Portal – quickly locate Change of Grades form, Faculty180, SSI data and
results, and more!
Faculty - Staff Resources
OneDrive on Office 365
Skype for Business
Locked Out? Please note: Currently Unlock Tool is unavailable due to change from PeopleSoft. Please contact Technical Support Center.
Use the Unlock Tool to unlock your faculty or staff account. NOTE: To use the Unlock Tool, a security question will need to be defined to your faculty and staff account first.
Select Security Question
Frequently Asked Questions
Request a new network account for a new employee
How to request PeopleSoft access?
Request account request access to Who's Next
Instructions on PeopleSoft File Share Changes
How to submit a Technical Support Center work order?
How to submit a Facilities work order?
Submit Facilities work order
Phone / HR:
How to request a SPC phone number (Skype for Business)?
How to edit my Contact Directory information?
How to access the HR Hub?
Printer / Fax / VPN:
How to request a new Printer?
How to use our Fax system?
Request a Fax Number for an Employee
Request a Departmental Fax Number
How to send a Fax from a Ricoh copier?
How to request access to VPN?
SPC Wifi Access:
iPhone SPCWifi Connection
Android SPCWifi Connection
Connect to SPCWifi Using Windows 10
Connect to SPCWifi Using Windows 8
Connect to SPCWifi Using Windows 7
How do I connect to SPCWifi using MAC OS X?
Forget SPCWifi on iOS
Sync iPhone to SPC Email
Sync Android to SPC Email
Information Security Awareness
Information Security's mission is to protect the confidentiality, integrity and availability of information technology at SPC. Maintaining these resources is vital to the educational and operational missions of the College. Supporting these missions is the responsibility of all members of the SPC community.
Home Internet Security Awareness Course
Self-Service Password Management
Self-Service Reset Password
Cyber Security Awareness
The number of compromised accounts detected at SPC has risen in recent years. These compromised accounts were the results of faculty, staff, and students falling for phishing emails and giving away their SPC username and password. The goals are to raise awareness of IT risks, vulnerabilities and protection requirements.
Information Systems Incident Response
Administrative Information Systems responds to and investigates incidents related to misuse or abuse of St. Petersburg College's information technology resources. This includes attacks, breaches and misuse related to information technology as well as unauthorized disclosure, modification or misuse of electronic institutional or personal information.
Emergency IR Procedures
General IR Procedures
For non-emergency reports and concerns related to information systems security or abuse incidents, send email to: email@example.com
Computer Forensic Investigations
All investigation requests should include the following: