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KNOWN ISSUE WITH: FRONTIER COMMUNICATIONS & EERO

Introducing MULTI-FACTOR AUTHENTICATION for Students

Learn More Here



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If you are unable to reach the Technical Support Center, please email OnlineHelp@spcollege.edu



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 ​​​​​​​​​​​7 am to Midnight  - 7 days a week 

DEPARTMENT TEAM MEETING: Tuesdays 1pm - 2pm

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Technical Support Center and College will be CLOSED - Memorial Day

Monday, May 29th 2023

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727-341-4357      onlinehelp@spcollege.edu

​From registration to coursework to email and everything in between, we are here to assist you with ​​​technical issues related to MySPC, MyCourses, student email and other technology related issues. This section contains some links and resources to help solve your issue.​​


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727-791-2795     onlinehelp@spcollege.edu
 

SPC's faculty and staff are vital to providing students with an excellent environment for learning and​ advancement. Our goal is to make your job easier through the use of technology-based services and tools.​​​

 

T​echnical Support Work Order​​


Technical Support Center Mission​

 

We will effectively and efficiently provide access and availability of IT support services to the ​satisfaction of all our customers by providing an informative and supportive first point of contact, and to assist all our customers in resolving IT issues that are affecting their ability to use the technology services that are offered at SPC.  ​​​

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CHECK FOR INTERNET OUTAGES


Internet Providers

 
 
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SUMMER SEMESTER 2023

Still have time to register for SUMMER, classes begin May 22nd.

Earn credits over our convenient Summer Term.  Choose face-to-face, online, LIVE Online, or blended courses to find the right fit. The Spring session academic offerings empower students to explore their passions and dreams.



Have questions for your Academic Advisor?


Student Support Resources​

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SUMMER TERM

Open Registration Begins Now

View our Summer classes so you can build the perfect schedule

Additional information:  Find Classes

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Multi-Factor Authentication


New security enhancement coming for student accounts in May 2023!

 

IT will be rolling out Multi-Factor Authentication (MFA) to all student accounts this summer as a part of a broader security strategy. MFA reduces the risk of loss of access to critical SPC technology systems affecting enrollment and financial vitality due to phishing attacks, ransomware attacks and frequent password changes. The solution also delivers a more secure and efficient process to sign into SPC technology systems.​

Student Office 365 accounts will be unavailable beginning 5/26/2023 at 10 p.m. through 5/29/2023 at 10 p.m. for maintenance, though they may come online earlier than anticipated. Student Microsoft Office 365 applications (Email, OneDrive, Teams) will be unavailable during this maintenance window. PeopleSoft, MyCourses, Titan Hub, and all other student systems will remain available. On Monday 5/15/2023, all existing and new SPC student accounts will be registered in MFA.

Those who only access SPC applications when on the college network will notice no difference after MFA is enabled. However, when access to online MS Office applications is attempted from outside the SPC network, you will be prompted for second factor verification using your chosen method. Applications that are currently MFA aware include SharePoint and Office 365. Other applications may be added in the future, but they are out of scope for our initial rollout.


To Learn More: Visit Student R​​esources​

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SPC has implemented Mult-Factor Authentication (MFA) to all staff and faculty accounts as a part of a broader security strategy. All accounts are required to verify their identity when prompted

On February 27th, 2023, Microsoft will begin enforcing "number matching" for users who use the Mobile Authenticator App as their primary method of verification. Microsoft notes that the feature helps to prevent accidental approvals and provides protection against "MFA fatigue attacks". Your experience will change to the MFA challenge depicted below, eliminating the popup Approve or Deny radio buttons. No action is required by you and the authenticator mobile app is still a viable MFA challenge option. You can always change your MFA challenge method by logging into your o365 portal and navigating to the Security Info tab

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Changes to MySPC Employee Self-Service Interface

The overall "look and feel" and interface of the employee MySPC Self-Service portal is changing.  Tiles replace columns and each tile contains the links pertaining to a specific area. Click on the link below for more info.

Changes to MySPC Employee Self Service & PS Systems


Preview the New MySPC Employee video

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Welcome to using MS Teams Standalone Voice Phone


The following instructions will help guide in setting up the new Yealink MP56 Teams phone, which is designed to work with the Microsoft Teams system. This guide provides some of the features you need to quickly use your new device. Please follow the Quick Start Guide included with your new phone equipment as a supplement to this document. 

Guide to Using Teams S​tandalone Voice Phone

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Did you know the SPC LRC hosts informative online workshops almost every week?​    For more Information​:

​​​Students Need to Know - Learning Resources


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INTERNSHIPS​

Get real world experience from some of the area's best employers, learn valuable on-the-job skills, and expand your professional network. 

Click this link:     For more I​nformation​

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Windows 7 - Major Security Risk to You and SPC

Both Microsoft and SPC have ended support for the Windows 7 operating system running on computers.   Microsoft ceased to support Windows 7 on January 14, 2020.


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​​If you are having any issues logging in to MySPC or MyCourses

 For more Information​

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Academic Calen​dar​

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