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KNOWN ISSUE WITH: FRONTIER COMMUNICATIONS & EERO

RECEIVING UNWANTED CALLS FROM SCAMMERS? : How To Block Unwanted Calls In Teams

If you are unable to reach the Technical Support Center, please email OnlineHelp@spcollege.edu

Update Contact Directory	Request an SPC Phone Number	How to Request PeopleSoft Access	Request WaitWell Account	Requesting A Contractor/Vendor Account
Submit Technology Work Order	Onboarding Request for Budgeted Employee	Account Request for non-budgeted Employee	How to Submit Facilities Work Order	Requesting VPN Remote Access

SPC's faculty and staff are vital to providing students with an excellent environment for learning and advancement. Our goal in the Technical Support Center is to make your job easier through the use of technology-based tools and services.

	Adobe Creative Cloud Adobe Creative Cloud provides apps, web services, and resources for all your creative projects, including Acrobat DC - PDFs and e-signature tools and Photoshop to create gorgeous images, rich graphics, and incredible art.
	MySPC and SPC Email SPC offers online availability for faculty and staff services. Faculty and staff members use this system to access time sheets and benefit information.
	MyCourses Faculty and Staff - provides support, resources and best practices for MyCourses. Empowering you to accomplish your goals through the use of technology. Instructional Technology Teaching Resources Online Learning and Services Trending in MyCourses - Helping Faculty connect technology and learning ... Wecome to MyCourses - The user interface, was built with a responsive design. This means that it adapts to different screen sizes and looks great on laptops, tablets, and smartphones. Join Us for Summer 2021 Course Fits! Need assistance getting your MyCourses course ready Summer 2021? Have questions on setting up your Gradebook? Join us at one of the locations below for a Course Fit session. These are informal drop-in sessions, no need to register. We will be available during the times listed below to answer any questions you might have about getting your course ready for Summer 2021! What's New in MyCourses - Summer 2021 - Enhanced Dropbox View, Improved Quiz Reporting, and more! Faculty Support Portal – quickly locate Change of Grades form, Faculty180, SSI data and results, and more! ASK Portal – faculty webinars and information on available workshops. More to come soon! Smart Start Resource Guide
	Faculty - Staff Resources Office365 Office 365 is a cloud-based suite of productivity tools from Microsoft. It integrates all the apps you need to collaborate with your classmates or coworkers. Whether working from campus or on the go, Office 365 is available wherever you are, from virtually any device. Get to know Office 365 and the multitude of features it offers by browsing the list below. OneDrive on Office 365 OneDrive for Business, a cloud storage and file sharing service from Microsoft, keeps all your files in one secure, access-it-anywhere location. Employees should use OneDrive for Business to store personal business data, while students can use it to store their personal data relating to coursework and other student activities. With OneDrive for Business, you can save your files to the cloud and access them anytime, both online and offline, and collaborate on documents in real-time with others at SPC. Multi-Factor Authentication MFA reduces the risk of loss of access to critical SPC technology systems affecting enrollment and financial vitality due to phishing attacks, ransomware attacks and frequent password changes. The solution also delivers a more secure and efficient process to sign into SPC technology systems. Microsoft Teams Teams is a chat-based collaboration tool that provides global, remote, and dispersed teams with the ability to work together and share information via a common space. You can utilize features like document collaboration, one-on-one chat, team chat, group development, and much more.
	SPC Information Security Office The mission of the SPC Information Security Office is to design, implement, and maintain an information security program to protect SPC's systems, services and data against unauthorized use, disclosure, modification, damage or loss. The Information Security Department is committed to engaging the SPC community to establish an appropriate information security governance structure that enables effective collaboration and ensures alignment with SPC strategic objectives and foundational commitments. Department Services: Information Security Awareness Incident Response Vulnerability Management Risk Assessment Security Consulting Home Internet Security Awareness Course Information Security Awareness Training Troubleshooting Guide Staff / Faculty Parking Decal - Register Vehicle Online
	Frequently Asked Questions Request Access: Request a new network account for a new employee How to request PeopleSoft access? Request account request access to WaitWell Instructions on PeopleSoft File Share Changes Work order: How to submit a Technical Support Center work order? How to submit a Facilities work order? Submit Facilities work order Phone / HR: How to request a SPC phone number? How to edit my Contact Directory information? How to access the HR Hub? Printer / Fax / VPN: Xerox Basic Print Support Fax System Information - The SPC on-site fax server, once known as @fax.spcollege.edu, is no longer available and our SPC fax functionality is now a cloud faxing service provided by Esker on Demand. Request a Departmental Fax Number How to request access to VPN? SPC Wifi Access: iPhone SPCWifi Connection Android SPCWifi Connection Connect to SPCWifi Using Windows 10 How do I connect to SPCWifi using MAC OS X? Forget SPCWifi on iOS Sync iPhone to SPC Email using Outlook App Sync Android to SPC Email