Student Trouble Signing In

 

• The password cannot be one you've used previously.
• The password must be at least 8 characters.
• The password cannot contain any of your personal information, such as, first name, last name, username, date of birth, social security number or student ID.
• The password must contain characters from at least three of the following four categories:
• One English upper-case letter (A-Z)
• One English lower-case letter (a-z)
• One number (0-9)
• One non-alphanumeric (such as: !@#$)

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​I've never set a password or I don't know my password or any of the questions/answers.

1. ​Click this link -  https://myacct.spcollege.edu/AccountReset/.
2. Follow the steps to receive a temporary password.
3. Log in with your SPC email address and temporary password.
4. It will ask you to change it ("old password" = the temporary password).
5. After logging in, please click "Password Management" tile to set up the self-service password reset option.

I don't know my password but I've setup Self-Service Password Reset (SSPR) with questions/answers/method. How do I use SSPR?

If you have set up self-service password reset, please click on the link below to reset your password or unlock your account.

https://aka.ms/sspr

I want to setup self-service password reset so I can recover my account using a question/answer or authenticator/device. I know my current password.

If you haven't set up self-service password reset, please click on the link below to go to the setup page.

https://aka.ms/ssprsetup​​​

I'm still having issues and need to speak with someone at Technical Support.