Trouble Signing In

 

Please follow these password complexity requirements when setting your password:

1. Cannot be a password you have previously used before.
2. Must be at least 8 characters long.
3. Cannot contain any of your personal information, such as, first name, last name, username, date of birth, social security number or student/employee ID number.
4. Must contain characters from at least three of the following four categories:

• One English upper-case letter (A-Z)
• One English lower-case letter (a-z)
• One number (0-9)
• One non-alphanumeric (such as: !@#$)

​ I don't know my password but I've set up Multi-Factor Authentication to secure my account. How do I use Self-Service Password Reset (SSPR) to obtain access to my account?

If you have set up ​self-service password reset, please click on the link below to reset your password or unlock your account.

https://aka.ms/sspr

I want to set up Multi-Factor Authentication (MFA) so I can use Self-Service Password Reset (SSPR) to recover my account in the future using a question/answer or authenticator/device. I know my current password.

If you haven't set up self-service password reset, please click on the link below to go to the setup page.

https://aka.ms/ssprsetup​​

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I'm still having issues and need to speak with someone at Technical Support.